Shipping Policy
At Britoria.uk, we believe in providing a hassle-free shopping experience, which is why we offer FREE SHIPPING on all orders! No hidden fees, no extra costs—just seamless delivery straight to your doorstep.
Processing Time
- All orders are processed within 1-3 business days (excluding weekends and public holidays).
- Once your order has been shipped, you will receive a confirmation email with tracking details.
- During peak seasons or high-demand periods, processing times may be slightly extended, but we’ll always keep you updated!
Shipping & Delivery Times
We ensure quick and efficient delivery for all orders.
United Kingdom:
- Standard Shipping (3-5 business days) – FREE
- Express Shipping (1-2 business days) – FREE
International Shipping:
- Standard International Shipping (7-14 business days)
- Delivery times may vary due to customs processing in your country.
Order Tracking
- Once your order has been shipped, you will receive a tracking number to monitor your shipment’s progress.
- If you do not receive a tracking email within the expected processing time, please check your spam folder or contact our support team.
Shipping Delays & Issues
- Delivery times are estimates and may be affected by unforeseen circumstances, including courier delays, customs clearance, and public holidays.
- If your package is delayed beyond the estimated delivery window, please contact us, and we will assist you in tracking your order.
Customs, Duties & Taxes
- For international orders, customs fees, duties, and taxes may apply depending on your country’s regulations.
- These charges are the responsibility of the customer and are not included in the total order price.
- If your package is held at customs, we recommend contacting your local customs office for further assistance.
Address Accuracy & Failed Deliveries
- Please ensure that your shipping address is correct and complete at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.
Lost or Stolen Packages
- Britoria.uk is not responsible for lost or stolen packages once they have been marked as delivered.
- If you believe your package has been lost or stolen, please check with your local courier service and contact us for further assistance.
Need Help?
If you have any questions about your shipment, feel free to reach out to us:
- Email: support@britoria.uk
- Phone: +44 7451267262
We appreciate your trust in Britoria.uk and are committed to ensuring your shopping experience is smooth, enjoyable, and stress-free!